FAQs

Can you please guide me to where I can read the restriction’s and or rules on having parties at my residences. (Example: music, noise, parking, limit to how many people, etc. HOA guidelines)

All homeowners have access to their DCCRs via the Resident Portal.  Go to www.ciranet.com.  At the bottom is a link that reads, “Resident Portal.” You will need your user name and password to log in.  Once logged in, you will see a list of all items that a member has access to.  About mid way

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What do my dues pay for?

This is by far the most common question asked to the HOA.  First, Take a look at the financial statements which are available in your online resident portal. Next, take a look at the meeting minutes which are also available in your secure online resident portal.  The Board of Directors meets each month to discuss

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I have a problem with my bill from HOA, who do I contact?

RealManage is our property management company.  They can be reached at the contact information below.   1-866-4RealService (1-866-473-2573) 7:30 a.m. – 7:00 p.m. SUNSANA@ciramail.com www.realmanage.com   MAKE CHECK PAYABLE TO: Sundance (San Antonio) Homeowners Association, Inc. Mail your check to: Sundance (San Antonio) Homeowners Association c/o RealManage 2633 McKinney Ave #130-502 Dallas, TX 75204-2581 Please

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